Frequently asked questions

The questions we get asked the most about our service. Please get in touch if you have any specific questions

Is Friendly Finance a Direct Authorised Lender?

No, Friendly Finance is a comparison service. However, we do work directly with authorised lenders to provide you with the best loan offers in the market. All the loan offers in our comparison table are services provided by direct lenders.

Will it cost me to submit an application?

The services offered by Friendly Finance are free of charge. It will not cost you to click through to a financial providers website. Once you have been redirected to your provider of choice, you may apply for the product. Most providers do not charge you to apply, however, Friendly Finance is not responsible for the providers, so please check their website for more details.

Will Friendly Finance introduce me to a financial provider?

Yes. When you click ‘Apply Now’ you will be directed to the provider’s website. The provider will consider this an introduction from Friendly Finance. Clicking through to a deal is free of charge for you as the consumer.

Do I meet the criteria for a loan product?

Each lender will have its own criteria that a customer needs to meet to be accepted for a loan. Once you have chosen the lender that is right for you, visit their website and apply for a loan to see if you are eligible. As a rule of thumb, applications must meet the minimum criteria of being over 18 years of age, a South African resident, having an active bank account and being in full-time employment.

What is APR?

APR (annual percentage rate) is the annual cost of credit. For example, if you borrow R2,000 and the APR is 6%, the cost of credit over 12 months will be R120. APR is a useful comparison tool to understand which loan product is the cheapest. We advise you to take into consideration that APRs will appear high for loans with repayment periods less than 12 months. In these circumstances, it may be easier to measure how ‘cheap’ a loan is by calculating the total amount to be repaid minus the loan amount.

Will I undergo any Credit Checks?

Friendly Finance does not require any personal information from you, nor will we undergo any credit checks. When you apply for your financial product, the provider may need to run a credit check as part of the approval process. Please check with your provider directly.

Have more questions?

Please contact us if you have unanswered questions, feedback on our service or reviews about providers on our tables. We love to hear from you.